WingArc1st won first place in the data analysis and utilization support software/services category in the Nikkei Computer Customer Satisfaction Survey 2024-2025

WingArc1st won first place in the customer satisfaction survey for the third consecutive year in the data analysis and utilization support software/service category of the Nikkei Computer Customer Satisfaction Survey 2024-2025 published in the September 5 2024 issue of Nikkei Computer (published by Nikkei BP).

We would like to express our deepest gratitude to all of our customers and partners who use Dr.Sum and MotionBoard. We will continue to strive to provide even better services in the future.




■Comments by the general manager

We are very pleased to have been ranked No. 1 for the third consecutive year in the Data Analysis and Utilization Support Software/Service category in the Nikkei Computer Customer Satisfaction Survey 2024-2025.

We would like to take this opportunity to thank all of our customers and partners who have worked with us to build on our success. For more than 20 years, we have been committed to solving our users' problems in the field of data utilization through our products, Dr.Sum and MotionBoard. We promise to continue to respond quickly to the latest technologies, including generative AI, and to keep striving to provide products and services to solve the real issues faced by our customers.

Shigeo Osawa, Executive Officer, General Manager of Data Empowerment Division, WingArc1st Inc. 

1) Date: 29 August 2024
2) Selected by: Nikkei BP (Headquarters: Tokyo, President CEO: Tetsuya Iguchi)
3) Media: Nikkei Computer (issued on 5 September 2024)
4) Survey title: Nikkei Computer Customer Satisfaction Survey 2024-2025
5) Category: the data analysis and utilization support software/services category
6) Press release: https://xtech.nikkei.com/atcl/nxt/news/24/01188/ (Japanese)
7) Survey overview:
The Customer Satisfaction Survey is a survey of computer-using companies on their satisfaction with IT vendors that provide system development and operation services and hardware/software products such as PC servers and ERP. The survey was planned and conducted by Nikkei Computer, an IT magazine published by Nikkei BP and aggregated by Nikkei BP Consulting.

The survey covered the information system departments of 12,122 companies, groups, and organizations throughout Japan. Questionnaires were mailed to information system department managers at companies listed on securities exchanges nationwide, including emerging markets, unlisted companies with annual sales of 20 billion yen or more, and local governments (prefectures, cities, wards, and towns), excluding public offices (central government offices) and villages. The survey period was from April 1 to May 21, 2024, and 1015 valid responses were received.